Frequently Asked Questions

 

Is all paintball netting the same?

No, all paintball netting is not the same. This is a very confusing issue for a lot of netting buyers. Most everyone assumes all paintball netting is the same and just searches for the cheapest price. We urge you the buyer to beware. Make sure what you are getting is an actual demolition curtain style netting and not a shade cloth. Also make sure your netting is UV and outdoor treated. Without this your netting will only last a few months outside before deterioration begins. We invite you to call us and see why we offer the best paintball netting available.

How do you handle shipping?

Our shipping is handled via a freight broker. We use this system to provide you with the cheapest freight costs. Due to the bulk of paintball netting, all netting shipments are sent via a freight carrier. Bulk paintballs 20 cases and over will also be sent via freight broker while 10 cases will be sent via UPS. Turf, Compressors and field kits will also be sent by way of a freight broker.

Who buys your paintball netting?

Everyone! We sell netting to the US, Canada, Mexico, The Caribbean, Europe, Asia, Japan, and anywhere else you can imagine. We have sold netting to the NPPL, PSP, CFOA, and other major events. Join the industry in purchasing the best paintball netting on the market.

How do you handle returns?

No returns will be accepted unless prior authorization has been received from Alpha Sports. All materials must be received back in original condition. There will be a 15-20% restocking fee as well as shipping fees. Notification must be made within 36 hours of delivery of product.

Defective goods will be repaired or replaced within the limitations of the manufacturer's warranty.

20% restocking fee may apply on returned goods - make sure you return the goods in resalable condition to limit restocking fees.

Paint is non-returnable. If you have a damaged shipment, all product must be returned, processed, and verified as damaged for proper UPS or freight carrier claim handling. Refunds or replacements cannot be given without submitting a claim with UPS or freight carrier.

Paintball Turf is cut to order for your exact field measurements so all paintball turf sales are final. This also applies to custom cut netting orders and custom built paintball compressors. All custom made orders are final.

Any claim of missing items or damaged goods must be made by calling UPS or freight carrier within 48 hours of receipt.